Privacy Policy

Personal Information

We collect information that you provide directly to us, including:

• • Name, email address, and contact information
• • Professional credentials and employment information
• • Payment and billing information
• • Username and password for your account
• • Communications with us

Usage Information

We automatically collect certain information about your device and how you interact with our platform:

• • Device information (browser type, operating system)
• • Log data (IP address, access times, pages viewed)
• • Course progress and assessment results
• • Learning analytics and engagement metrics

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including session cookies for authentication, analytics cookies to understand usage patterns, and preference cookies to remember your settings.

We use the information we collect to:

• • Provide, maintain, and improve our certification programs and services
• • Process your membership and certification applications
• • Send you course materials, updates, and educational content
• • Communicate with you about your account and our services
• • Verify your identity and prevent fraud
• • Analyze usage patterns to improve our platform
• • Send marketing communications (with your consent)
• • Comply with legal obligations and enforce our Terms of Service

We implement appropriate technical and organizational security measures to protect your personal information:

• • Encryption of data in transit and at rest
• • Secure authentication and access controls
• • Regular security assessments and updates
• • Employee training on data protection
• • Limited access to personal information on a need-to-know basis
• • Secure backup and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We do not sell your personal information. We may share your information in the following circumstances:

• • Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting)
• • Member Directory: With your consent, your name and professional information may be listed in our public member directory
• • Certification Verification: We may verify your certification status to employers or organizations who request it
• • Legal Requirements: When required by law or to protect our rights and safety
• • Business Transfers: In connection with a merger, acquisition, or sale of assets

You have certain rights regarding your personal information:

• • Access: Request a copy of your personal information
• • Correction: Update or correct inaccurate information
• • Deletion: Request deletion of your personal information (subject to certain exceptions)
• • Opt-Out: Unsubscribe from marketing communications
• • Data Portability: Receive your data in a portable format
• • Object: Object to certain processing of your information

To exercise these rights, please visit our contact page. We will respond to your request within 30 days.